There is truth to both sides of every story…every time. In the business environment, look for the truth to the other side of issue, the story, or the problem. When the two views are complete opposites, try to find the truth that you can live with or the truth that may be hard to swallow. Either way, know that in order to truly move forward empathy and understanding are necessities.
Also, understand that compromise is about leaving some goodwill on the table, creating a solution that works for both, and seeing and hearing the other side of an issue. When people believe their truth has been heard and understood, then real work on a solution is possible and people are more flexible because they were heard.
And finally know it is ok to admit fault and keep moving forward. Leaders that admitted when they were wrong won more influence because they acknowledged it. JFK and the Bay of Pigs is my constant reminder of this notion.
Understand there is truth to both sides of every issue, story, or problem. Look from the other side and see their truth. The old saying “the truth will set you free” could not be more fitting.
Seeing their truth, even partially, will set you and the issue free.